bg997 Terms and Conditions

These terms and conditions ("Terms") govern the use of the bg997 platform and all associated services, websites, mobile applications, and other digital products. By opening an account on bg997 or by using the platform, you are considered to have fully agreed to these Terms.

If you do not agree with any part of these Terms, please refrain from using bg997. The platform is only intended for individuals who have the legal right to participate in online betting and gaming in their respective areas.

1. Definitions and Interpretation

The key terms used in these Terms have the following meanings:

• "Platform" refers to the bg997 website, mobile version, and all related services.
• "User" or "Member" refers to any person registered on the platform.
• "Account" refers to the user's personal registration profile.
• "Wager" or "Bet" refers to a claim made by spending money on any sports or casino game.
• "Bonus" refers to any incentive money or credits provided by the platform.
• "Winnings" refers to money received as a result of a successful bet.

2. Account Opening Eligibility

To open an account on bg997, you must meet the following conditions:

• You must be at least 21 years of age.
• Online gaming is not legally prohibited in the area where you are located.
• You are able to provide a valid and active form of identification.
• You have not previously been banned from bg997 or had an account closed.
• You may only have one active account.

3. Account Verification and Security

bg997 reserves the right to verify a user's identity at any time. Members may be asked to provide identification, proof of address, and proof of payment method.

• Your login credentials must be kept completely confidential. They must not be shared with any third party.
• If unauthorized access to your account is suspected, the support team must be notified immediately.
• The account holder is responsible for all activity on the account.
• It is the user's responsibility to ensure that the information provided at registration is accurate and up to date.

4. Deposit Terms and Conditions

Bangladesh's major payment methods can be used to deposit funds on the bg997 platform. The minimum deposit amount is ৳300 for each method.

• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposit transactions are processed through secure SSL encryption.
• If you experience any issues during a deposit, please contact live chat immediately.
• Depositing using a third-party payment account is prohibited — only accounts in your own name may be used.

5. Withdrawal Terms and Conditions

The minimum withdrawal amount is ৳500. Approved withdrawals are generally completed within 15 minutes to 2 hours.

• The account must be fully verified before a withdrawal can be made.
• Withdrawals can only be made using the same method as the original deposit.
• Winnings earned from a bonus cannot be withdrawn if the bonus conditions have not been met.
• bg997 reserves the right to delay or suspend withdrawals in cases of suspicious activity.
• For bank transfers, accounts at major banks such as Sonali Bank, Dutch-Bangla Bank, or BRAC Bank are accepted.

6. Welcome Bonus Terms and Conditions

New members on bg997 can receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳18,000 or more will earn the maximum bonus of ৳8,000, giving a total balance of ৳26,000.

• The welcome bonus is available to each new member once only.
• The wagering requirement on the bonus is 20 times the bonus amount.
• Wagering will be calculated on the bonus amount only — not on the deposit amount.
• The set time limit for completing the bonus wagering requirement must be followed.
• All betting to fulfill the bonus requirement must be done on the same type of eligible games.

7. General Promotion Terms and Conditions

• bg997 reserves the right to modify, suspend, or cancel any promotion at any time.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• Any attempt to circumvent promotional terms and conditions may result in account cancellation.
• VIP program benefits are governed by separate rules, which can be viewed by logging into your account.
• Weekly cashback is offered across four VIP tiers — Bronze, Silver, Gold, and Platinum.

8. General Betting Rules

The following rules must be followed when participating in betting and gaming on bg997:

• Once a bet is confirmed, it cannot be changed or cancelled, unless a cash-out option is available in specific circumstances.
• If a bet is accepted incorrectly due to a technical issue, bg997 reserves the right to cancel it.
• Any bet accepted at clearly incorrect odds may be declared void or cancelled.
• bg997 reserves the right to set a maximum limit on any bet.

9. Prohibited Activities

The following activities are strictly prohibited on the bg997 platform:

• Misusing bonuses or promotional benefits.
• Using multiple accounts to gain an advantage.
• Accessing or attempting to access another person's account.
• Attempting to manipulate the platform's software or systems.
• Using the platform for money laundering or illegal financial activities.
• Colluding with others to take advantage of cashback or arbitrage opportunities.

10. Data Collection and Use

bg997 is committed to protecting users' personal information. Our full privacy policy is available in detail on the Privacy Policy page.

• Information collected for account registration and verification will only be used for relevant purposes.
• User data is not sold to third parties.
• All data is securely stored through SSL encryption.
• Information may be provided to relevant authorities in response to legal obligations.

11. Cookies and Technical Information

bg997 uses cookies to improve the user experience on the website. By using the platform, you are considered to have consented to the use of cookies. You can manage cookies through your browser settings, though this may limit some features.

12. Limitation of Liability

bg997 provides its services as a safe and reliable platform. However, bg997 will not be liable in the following cases:

• Loss caused by internet connectivity issues.
• Account misuse resulting from the user's own negligence.
• Issues caused by third-party technical failures.
• Service disruptions due to natural disasters or unavoidable circumstances.

13. Account Closure and Termination

Either party has the right to close an account at any time. However, bg997 may unilaterally close an account in the following circumstances:

• If a breach of the Terms is proven.
• If evidence of fraudulent or illegal activity is found.
• If the user does not cooperate with the verification process.
• If the account remains inactive for an extended period (according to the set time limit).

Any legitimate funds remaining in the balance at the time of account closure will be returned, except in cases of terms violations.

14. Changes and Updates to the Terms

bg997 reserves the right to modify these Terms at any time. Members will be notified via their accounts in the event of significant changes. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

15. Responsible Gaming Policy

bg997 believes in responsible gaming. We want our members to enjoy games for entertainment purposes and not overspend.

• You can set your own deposit limits, betting limits, or time limits.
• The option to temporarily or permanently close your account is available if needed.
• If gaming causes financial or mental health issues, seeking help promptly is strongly advised.
• Visit the Responsible Gaming page for our responsible gaming tools and guidance.

bg997 is for users aged 21 and above only. We take strict measures to prevent access by minors.

16. Complaint Submission and Process

If you are dissatisfied with any decision or action by bg997, you can raise a complaint in the following ways:

• First, contact the support team directly via live chat.
• For detailed complaints, write to us by email: [email protected]
• After a complaint is submitted, it will be investigated and resolved as quickly as possible.
• bg997's decision will be considered final, though external mediation may be sought in the case of serious disputes.

Our support team is available 24/7 in both Bengali and English.

17. Applicable Law

These terms and conditions are governed by internationally recognised principles and fair play standards. bg997 does not claim any specific licence or regulatory authority — instead, it operates as a secure, encrypted platform that ensures fair play.