bg997's Privacy Policy
Your personal information is completely safe with us — bg997 protects your privacy through SSL encryption and strict data protection policies.
Introduction & Scope
This privacy policy was last updated. bg997 reserves the right to modify this policy at any time, and any changes will be published on the platform after they take effect.
About This Policy
bg997 ("we", "our", or "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy explains what information we collect from users of our website (bg997.lat), how we use it, who we share it with, and how we keep it secure.
By creating an account on our platform or using our services, you are considered to have consented to this privacy policy. If you do not consent, please refrain from using our services.
This policy applies only to bg997's own services. We are not responsible for third-party websites or services.
Types & Methods of Data Collection
1. Information Collected Directly
When you create an account on bg997, make a deposit or withdrawal request, or contact our support team, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Payment account details (bKash, Nagad, Rocket, or bank account)
- National ID or passport details (for identity verification)
- Residential address
- Account preferences and settings
2. Automatically Collected Information
When you browse our platform, certain information is collected automatically. This includes:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Pages visited and session duration
- Information obtained through cookies and similar tracking technologies
- Transaction history and gaming activity logs
How Your Information Is Used
bg997 uses your information only for legitimate and necessary purposes. The purposes for which collected information is used are described in detail below:
Account Management
For creating, verifying, and maintaining your account. Information is used to confirm your identity and prevent unauthorized access.
Financial Transactions
To process deposits and withdrawals — ensuring secure transactions via bKash, Nagad, Rocket, or bank transfer.
Customer Support
Information is stored and used to provide 24/7 support via live chat and email and to resolve your issues.
Fraud Prevention
Information is analyzed to detect unusual account activity and to prevent money laundering or fraudulent activity.
Platform Improvement
Information is used to analyze user experience in order to improve the quality of our services and develop new features.
Relevant Communications
Information is used to send you important account messages, bonus information, and platform updates based on your preferences.
Cookies & Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. bg997 uses cookies for the following purposes:
- Essential Cookies: Essential for maintaining login sessions, security verification, and core platform operations.
- Performance Cookies: Used to improve page loading times and user experience.
- Functionality Cookies: Used to remember your language, preferences, and settings.
- Analytics Cookies: Collect anonymous data to help us understand how our services are used.
You can manage cookies from your browser settings. However, disabling certain essential cookies may disrupt platform functionality.
How to Manage Cookies
- Block or delete cookies from your browser's privacy settings.
- Enable the setting to automatically delete cookies at the end of each browsing session.
- Use the option to separately block third-party cookies.
- Contact our support team for any questions.
Data Sharing & Disclosure
bg997 never sells your personal information. However, information may be disclosed in a limited manner in the following circumstances:
With Service Providers
We work with trusted third-party service providers for payment processing, data storage, and technical support. They receive only the information necessary for their specific tasks and are required to follow policies consistent with this privacy policy.
Legal Obligations
We may be required to disclose information in response to a valid order from a legal authority, a court directive, or a government authority's requirement. In such cases, complying with the law is mandatory.
Prevention of Fraud & Money Laundering
Necessary information may be shared with relevant authorities to detect and prevent fraudulent activity, money laundering, or any other illegal activity.
Business Transfers
In the event of a company acquisition, merger, or asset transfer, user information may also be transferred. In such circumstances, we will notify you in advance and the protections of this privacy policy will continue to apply.
With Your Consent
Outside of the above, we will not share your information with third parties without your explicit consent.
Data Security Measures
Our Security Measures
bg997 uses industry-standard security technology to keep your personal and financial information secure:
- SSL/TLS Encryption: All data transfers are kept secure through SSL encryption.
- Encrypted Storage: Sensitive information is stored in encrypted databases.
- Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments.
- Access Controls: Only authorized personnel can access the information they need.
- Two-Factor Authentication: Two-factor authentication is available for additional account security.
- Firewall Protection: Advanced firewalls and intrusion detection systems are active.
However, complete security on the internet cannot be guaranteed. While we take the highest security measures, you also have a responsibility to keep your password private and to notify us if you notice any suspicious activity.
Your Responsibilities
- Use a Strong Password
- Never share your password
- Exercise caution on public Wi-Fi
- Log out after using your account
- Stay alert to phishing messages
- Report suspicious activity immediately
User Rights
As a bg997 user, you have the following rights regarding your own information. Contact us to exercise any of these rights.
Right to Access
You can find out at any time what information we have stored about you. You can obtain this information from your account profile or by contacting us directly.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected. We will update the information within a reasonable time.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate interests.
Right to Object to Processing
You have the right to object to marketing communications or certain types of processing. We will take prompt action upon receiving your request.
Right to Data Portability
You may request your information in a common format that can be used with other services. Technical feasibility will be considered when responding to this request.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be temporarily restricted, such as when there is a dispute about the accuracy of the information.
Data Retention Period
How Long Information Is Retained
bg997 retains your information only for as long as necessary. The retention period depends on the following factors:
- Account Information: For as long as your account is active, and for a specified period after closure in accordance with legal requirements.
- Transaction Information: Retained for the period required by financial regulatory rules.
- Communication History: Retained for as long as necessary to ensure the quality of customer service.
- Session Logs & Technical Data: Retained for a specified period for security and system maintenance purposes.
- Legal Disputes: If any legal proceedings are ongoing, relevant information will be retained until they are resolved.
Once the purpose for retention has ended, or upon receiving a valid request to delete your information, we will arrange for its secure deletion.
Protection of Minors
Policy for Those Under 21
bg997 is a platform for users aged 21 and above only. We do not knowingly collect personal information from any minor.
We verify age at the time of account registration. If we learn that a minor has created an account using a false age, we will immediately close that account and delete all collected information.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes & Updates
How You Will Be Informed of Changes
bg997 may update this privacy policy as needed. For significant changes, we will notify you in the following ways:
- A special notice will be displayed on the platform.
- A notification will be sent to your registered email.
- The date of the update will be noted on this page.
Continued use of the platform after any changes will be considered as your consent to the new policy. We therefore recommend checking this page regularly.
If You Have Questions or Concerns
If you have any questions about this privacy policy or any requests regarding your information, please contact our support team:
- Instant 24/7 support via live chat
- Detailed questions can be sent by email
- Support is available in both Bengali and English
Contact Information
About Response Times
For important requests such as data deletion or correction, action will be taken after our security verification process is completed. General questions receive an instant response on our live chat.
Play safely at bg997
Your information is completely secure — SSL encryption and a strict privacy policy ensure your experience is safe and enjoyable.
bg997 Login